Knowledge management is of primary importance in such knowledge based fields of activity as those of ILF. Responsible managers are assigned to all specialist fields of competence of ILF. Their role is to continuously expand the knowledge of ILF in the respective field of competence, document it and convey it across the entire ILF Group. The competence officers are in-house partners for clarifying challenges in the respective area of expertise. To make it easy to find the knowledge documented at ILF, the Group has set up the ILF Knowledge Portal. It is accessible to all employees and contains an extensive collection of internal and external documents.
It goes without saying that training that meets the individual needs of the employees is highly important. The ILF Academy provides tailor-made training courses and comprehensive programmes.
For different design steps and for complementary services ILF has an extensive collection of its own recommended practices which document the procedures recommended by ILF for the individual work steps. They are partly supplemented by detailed workflows. This serves to promote the transfer of knowledge from experienced to younger employees. When ILF companies work together it is very important for achieving great efficiency that the parties involved have the same understanding of the workflows and results. The process descriptions of the recommended practices contribute significantly to achieving this goal.