Knowledge Management

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Knowledge Management

Know­ledge manage­ment is cri­ti­cal in know­ledge based fiel­ds like tho­se of ILF. Respon­si­ble, com­pe­tent mana­gers are assi­gned to all spe­cia­list fiel­ds of ILF. Their role is to con­ti­nuous­ly expand the know­ledge of ILF in their respec­ti­ve field of exper­ti­se, crea­te docu­men­ta­ti­on, and con­vey it across the ent­i­re ILF Group. The com­pe­tence offi­cers are in-house part­ners for addres­sing chal­len­ges in their respec­ti­ve are­as of exper­ti­se. To make it easy to access the wide know­ledge base of ILF, the Group has set up the ILF Know­ledge Por­tal. It is acces­si­ble to all employees and con­tains an exten­si­ve collec­tion of inter­nal and exter­nal documents.

It goes without say­ing that trai­ning that meets the indi­vi­du­al needs of employees is high­ly important. The ILF Aca­de­my pro­vi­des tailor-made trai­ning cour­ses and com­pre­hen­si­ve pro­grams to meet tho­se needs.

Recommended Practices

For dif­fe­rent design steps and com­ple­men­ta­ry ser­vices, ILF has an exten­si­ve collec­tion of its own recom­men­ded prac­ti­ces. The­se docu­ment the pro­ce­du­res recom­men­ded by ILF for the indi­vi­du­al work steps, and they are sup­ple­men­ted by detail­ed work­flows. This pro­mo­tes the trans­fer of know­ledge from expe­ri­en­ced to youn­ger employees. When ILF com­pa­nies work tog­e­ther, it is very important that the par­ties invol­ved have the same under­stan­ding of the work­flows and results in order to work tog­e­ther effi­ci­ent­ly. The pro­cess descrip­ti­ons of the recom­men­ded prac­ti­ces con­tri­bu­te signi­fi­cant­ly to achie­ving this goal.

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