ONE ILF Approach
In the past decade the engineering services market has undergone great changes. In the past, ILF’s clients wanted to receive engineering services from ILF’s offices in central Europe, but now demands have changed significantly. Today, international clients request close cooperation with their engineering partner on site, which means that engineers need to be based within reasonable proximity of the client. There is also demand for local laborers to be trained and for jobs to be given to them instead of bringing in outside laborers. At the same time, ILF’s clients also expect that international experience and expertise is used.
ILF meets the changing needs of its clients through the introduction of a comprehensive, group-wide approach termed ONE ILF.
ONE ILF is based on the conviction that making use of all of the competencies and capacities that are available in the companies of the ILF Group and optimizing the internal cooperation between the companies maximizes benefits for ILF’s clients.
The ONE ILF approach includes standardizing ILF’s legal structures, introducing a new functional organization, promoting a culture of internal cooperation, and focusing on the brand ILF.
Possible roles of an ILF company within the functional organization
In the new functional organization, all companies of the ILF Group are assigned one or more of the following roles depending on their respective competencies and capacities: Regional Center, Center of Excellence, or Engineering Center.
A Regional Center is a company of the ILF Group that is responsible for a specific country or region and for defined business areas. The Regional Center is in charge of developing a defined market by identifying, acquiring, and executing projects. Naturally it is essential to provide close support to the clients on site. Regional Centers also develop their own capacities and competencies and use them to execute projects.
A Center of Excellence is a company of the ILF Group that is responsible for one or more business areas. These companies have key point people or industry experts in that business area. Centers of Excellence support Regional Centers and offer them knowledge and expertise. A Center of Excellence is also encouraged to pursue and work on its own projects, but should always coordinate its activities with the respective Regional Center.
Engineering Centers help to increase the Regional Centers’ competitiveness by working on larger service packages for individual Regional Centers and ensuring cost efficiency and high quality work. This role is only assigned to companies when requirements such as a sustainable low cost structure are met and when the employees have sufficient experience and capacities.
Effective coordination and consultation between the companies of the ILF Group is needed for them to work together efficiently and smoothly. The Group Directors in the four main business areas coordinate the cooperation between the ILF companies.
Culture of Cooperation
Even the best organization will not function properly if there is no willingness to cooperate. Because of this reality, ILF’s management purposefully cultivates a culture of cooperation.
The implementation of different initiatives and their resulting positive effects foster a culture of cooperation among the companies of the ILF Group.
ILF’s values form a solid foundation on which to base the culture of cooperation.